Introduction
Welcome to Parthik Food. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.
By using our app or website, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect the following types of information when you use Parthik Food:
- Account Information: Name, email address, mobile number, and password when you register.
- Location Data: Your delivery address and approximate location to show nearby restaurants and enable delivery.
- Order History: Details of food orders you place, including items, amounts, and timestamps.
- Payment Information: Transaction details processed through our payment partners. We do not store full card or bank details.
- Device Information: Device type, operating system, and app usage data to improve our service.
- Communications: Messages you send to our support team.
How We Use Your Information
We use the information we collect to:
- Process and deliver your food orders.
- Send order confirmations, updates, and delivery notifications.
- Improve our app, services, and user experience.
- Respond to your questions and customer support requests.
- Send promotional offers and updates (only if you have opted in).
- Detect and prevent fraud or misuse of our platform.
- Comply with legal and regulatory requirements.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Restaurants & Vendors: Your name, order details, and delivery address are shared with the vendor fulfilling your order.
- Delivery Partners: Your address and contact number are shared with the delivery person assigned to your order.
- Payment Processors: Payment details are shared with secure, trusted payment gateways to process transactions.
- Legal Requirements: If required by law or a court order, we may disclose your information to the appropriate authorities.
Data Security
We take the security of your data seriously. We use industry-standard encryption and security practices to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We encourage you to use a strong password and never share your account credentials with anyone.
Cookies
Our website may use cookies to enhance your browsing experience, remember your preferences, and analyse traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of some features.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your account and associated data.
- Opt out of promotional communications at any time.
- Withdraw consent for data processing where applicable.
To exercise any of these rights, please contact us at parthikfood@gmail.com.
Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: parthikfood@gmail.com
Phone: +91 ##### #####
Address: Raipur Chhattisgarh — 492001